Phillip Karlsson's random thoughts, musings, and mindless pabulum.
On the plus side, VoxRox has been awesome so far.Because the level of service and support from Interland has been absolutely abysmal.
Despite admitting that a specific piece of hardware was "probably faulty", your service people charged me $50 to check the hardware on the machine, before admitting that that piece of hardware was not included in the test. Due to the constant crashes due to this faulty hardware, I have submitted many, many, many reboot requests (since, unlike your cheaper competitors, you don't have a way to do this automatically), I have, at times, waited over 45 minutes for these requests to be fulfilled. My sales person also stopped responding to requests for a transfer to a new machine.
Any level of service you guarantee has failed to be met, and I have since moved all my applications to a new provider where, miraculously, the exact same software has failed to have a single issue in over a month.
I have lost thousands of dollars of business due to your ineptitude, and have relayed all this to the hundreds of thousands of readers of our site. I really hope that this loses you some business, because you don't deserve it.

