Introducing Premium Goats (49 comments)
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Introducing Premium Goats

Sunday, September 15, 2002 - 05:00 PM

If you glance up at the navigation bar above, you may notice that we've added a new Premium section to the site. Premium Goats is our new offering for those of you who just can't get enough crack Goats on our regular site.

We're going to be serving up Super-Sized Sunday Strips every month. We're going to be hitting you with Ask The Animals, our lovingly warped daily advice column by the three individuals least qualified to write one. We're going to give you a members-only forum. Ad-free Goats surfing. Special discount merchandise. Tons more features to be introduced in the upcoming months. And for those of you who sign up for our Super-Premium membership, we have a year-end care package you're not going to believe. Read on for more details, or just go sign up now.

Many of you will remember how we would ask for donations in past months, whoring ourselves shamelessly for your nickels and dimes, all in an effort to keep the site alive. You were overly generous, and we were able to make do for longer than I could have ever imagined. But in the end, it was only a few hundred people who were paying for the privilege of extra content each month; the other 50,000 readers were reaping the benefits without having to spend a dime, and it wasn't surprising that after a while, the people carrying the weight of those thousands of freeloaders would tire after a while.

Once the donations stopped coming in, we were left with a conundrum: how could we support the site, and, at the same time, keep from alienating the thousands of penniless, faithful readers who come here looking for their only joy in life? The answer came to us in a flash of blinding light: Premium Goats.

By offering extra content and features to those of you who generously support the site, we can pay our bandwidth bills and also guarantee you that you're not going to get stiffed if other folks don't help out to make nebulous donations goals in a given month. You'll get your bonus strips and more, every month. And we're not going to stop there.

I have a long list of features that we want to add to the premium section. We needed to draw the line at some point and launch this puppy, so for now, this is what you get. But as time goes forward, we're going to continue to add more content and special features and benefits to the premium package. I can't tell you what they are right now, but I'm hoping to roll out a new surprise for you every month or so for the next few months as we build them. You can be assured that the majority of our efforts on the site are going to be put into making the Premium membership worth every penny you give us.

And if you want even more Goats goodness, we're offering the Super-Premium membership, which has all the benefits of the Premium membership, but comes with the Super-Premium End-of-Year Goats Package (S.P.E.Y.-GOATS Package). This year's package includes your choice of paperback book, a Mystery Limited Edition T-shirt (color shirt, silk-screened, high-quality stuff), Goats buttons, stickers, and tattoos, and a Character Sketch lovingly hand-crafted by Yours Truly. Future packages will include similarly amazing and dazzling goodies. S.P.E.Y. packages will be mailed out in December, so be sure to sign up for yours before then (we'll let you know later when we know when the cutoff date for this year's package is).

How much can you expect to pay for all this wonderful stuff? The basic Premium membership is $20 per year. That's less $1.67 per month. Or 5.5 cents per day. Or .0000063 cents per second. You're not going to be able to get quality entertainment like this anywhere for less than .0000063 cents per second, I guarantee you. Super-Premium is $60 per year ($65 for international folks, since shipping costs are a bit higher).

How will this affect those of you who are too poor or greedy to help us out with less than two dollars per month? It won't. You're still going to have access to all of the sections of the site you've had access to in the past (although the Beer and Readme sections have been moved into our News section for consolidation purposes, all the old columns are still there for your enjoyment). You'll still get three strips a week. On the downside, you'll have the itchy, uncomfortable knowledge that you're missing out on all the best stuff.

If you want to help Goats -- if you enjoy coming to the site and reading our strip -- this is the best way to help us keep bringing you the fun stuff you know and love. And as more of you sign up, we'll be able to do even more for you. Please subscribe today. And don't hesitate to ask me any questions you may have in the forums.

annabanana
Knackolyte

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Re: Introducing Premium Goats (Score: 2, Informative)
posted Sunday, September 15, 2002 - 08:32 PM (#1758)
Ok, I have a question.
Suppose I scrape together enough money for a plain old premium membership now, and then in some happy future time get some more money and really want all the fun stuff that comes with a super-premium membership. Could I upgrade my membership, or would I have to get a whole new one?
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Lonely Goatherd
Lonely Goatherd
Re: Introducing Premium Goats (Score: 0)
posted Sunday, September 15, 2002 - 10:52 PM (#1764)
In Response to annabanana (#1758):

Gee, that completely free full color Sunday strip over at Sluggy is looking mighty good right now.
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Sunday, September 15, 2002 - 11:02 PM (#1765)
In Response to annabanana (#1758):

Yes, upgrades are possible; Premium subscribers can purchase the current year's package for $45.
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Sunday, September 15, 2002 - 11:04 PM (#1766)
In Response to Lonely Goatherd (#1764):

And if Sluggy is your bag, then I wholeheartedly recommend that you partake of it.

This is for people who want to help us keep the site alive. We're also offering a lot more than just a sunday strip, and we're going to keep adding things frequently.

Simply put, if you don't want to help us out, that's fine. But there's no need to be rude about it.
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"I don't wanna be an inventor. I wanna be something useful like a teacher's aide or a prison guard or a science-fiction cartoon writer." - Cubert Farnsworth
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phritz
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Re: Introducing Premium Goats (Score: 2, Informative)
posted Monday, September 16, 2002 - 12:43 AM (#1771)
In Response to Lonely Goatherd (#1764):

Gee, some people have a completely unfounded sense of entitlement.

This might help explain the situation, little friend. [penny-arcade.com]

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FeldmanSkitzoid
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Re: Introducing Premium Goats (Score: 2, Intriguing)
posted Monday, September 16, 2002 - 01:19 AM (#1772)
Hmm...interesting idea. Sounds like a great way for you to get some money back for all the hard work you do.

Just a question...how much is the discount? Does it include the books?
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swissrebel
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Re: Introducing Premium Goats (Score: 2, Intriguing)
posted Monday, September 16, 2002 - 07:17 AM (#1773)
Well I know i'll be getting the basic membership for me and one of my mates (what better a present than a goats membership?)

However, I signed up for paypal and obviously, not being american, Im at a disadvantage payment wise. Is there no way we could just send you a cheque, even though its blatently so crude, its only a few quid...
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coolhand
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Re: Introducing Premium Goats (Score: 2, Intriguing)
posted Monday, September 16, 2002 - 07:39 AM (#1774)
In Response to swissrebel (#1773):

Does the membership expire at the end of each calendar year, or is it one year after sign up? Those less poor, but not quite rich types might not be able to shell out for only a few months of the remaining year, yet would be able to in say January, if it expires at the calendar year.
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jon
jon

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Re: Introducing Premium Goats (Score: 3, Informative)
posted Monday, September 16, 2002 - 07:48 AM (#1775)
In Response to FeldmanSkitzoid (#1772):

Right now, the merchandise we're offering in the discount section includes the hardcover editions of the books. They're $10 off each ($40) or $25 off both when you buy them together ($75). Technically, if you were planning on buying both hardcovers, you save the amount you paid for a year's subscription plus an additional $5, so I think it's a pretty good deal.

The paperbacks aren't being offered at a premium discount yet (unless you count the regular book bundle [cafeshops.com]), but we may add them in the future. Or we might not. Honestly, I hadn't thought that far ahead, but if there's demand, anything is possible.
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 07:50 AM (#1776)
In Response to swissrebel (#1773):

Right now, PayPal is the only way to pay for Premium. We have a reltively complex back-end process that parses the PayPal emails and sets up your membership automagically, so we can go about the business of making comics and the computers can take care of the menial labor.

PayPal also allows you to automatically renew and pay for your subscription, which is a problem with checks and money orders.

That said, I'll talk to Phillip about what we could possibly do, but it probably won't be for quite some time.
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"I don't wanna be an inventor. I wanna be something useful like a teacher's aide or a prison guard or a science-fiction cartoon writer." - Cubert Farnsworth
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jon
jon

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Re: Introducing Premium Goats (Score: 3, Informative)
posted Monday, September 16, 2002 - 07:53 AM (#1777)
In Response to coolhand (#1774):

The membership expires one year after you sign up. If you signed up today (16 sept 2002), it would expire on 16 sept 2003. It's a full year.

If you sign up for Super-Premium, no matter when you sign up, your care package will come at the end of the year, during December. This is to help us when we order the stuff for the packages (so we know how much to order and can keep costs down) and to keep us from going crazy.
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"I don't wanna be an inventor. I wanna be something useful like a teacher's aide or a prison guard or a science-fiction cartoon writer." - Cubert Farnsworth
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captnkirk
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Re: Introducing Premium Goats (Score: 3, Compelling)
posted Monday, September 16, 2002 - 11:48 AM (#1779)
Just a word from us free-wheeling free-loaders. You guys wouldn't do anything truly evil like continue storyline in Sunday strips, would you?
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 11:55 AM (#1780)
In Response to captnkirk (#1779):

Us? Evil? Of course not.

You trust us, don't you?

If -- and it's a big, unlikely if -- I was to do something involving a current storyline in the Sunday strips, it would be tangential to the story. You wouldn't need to read it to get full enjoyment from the daily.

Basically, it's not in our best interests to do anything that would disrupt the regular readers' experience.
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mea37
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Re: Introducing Premium Goats (Score: 2, Pathetic)
posted Monday, September 16, 2002 - 12:52 PM (#1781)
Ok, so I'm a moron.

Just signed up for the super-premium thing. But, as is my habit when I pay for abstract things like memberships in evil organizations, I clicked the "no shipping address" button in PayPal's options. In retrospect, that doesn't seem like the smartest thing to do in this case, does it?
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 01:10 PM (#1783)
In Response to mea37 (#1781):

No, that's not particularly bright.

However, we're one step ahead of you.

If you make your way to the Premium Options [goats.com] section of your user prefs, you'll see (that is, Super-premium members will see -- other people will see other stuff) a convenient form that'll allow you to enter your shipping address and update your other premium options.

Phillip did an amazing job putting this system together -- all the details have been thought of. The fact that it seems so simple on the face of it is a testament to the unbelievable complexity of the backend systems running it.


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Evander
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Re: Introducing Premium Goats (Score: 1)
posted Monday, September 16, 2002 - 01:27 PM (#1784)
Ok, so before I set in action my sinister plan to get some one to buy me a super premium membership for my 18th birthday (I'm currently narrowing down potential victims) I want to know something. How with the magical mystery shirt work size wise? I'm not a small person by any means, and so if I were to recieve a super special goats shirt (rather than the average special one) I would really prefer to be assured that it would fit me. I'm saying something around XXL Tall, or XXXL.
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Evander
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Re: Introducing Premium Goats (Score: 1)
posted Monday, September 16, 2002 - 01:32 PM (#1785)
And another, more important question. Despite the fact that I will at least be getting the regular premium membership within a month's time, I am wondering if the previous sunday strips, which are currently also listed on the premium page, will retroactively become for premium members only, or if they will be left to be seen by the eyes of the unclean as well. Also, where to post-it-note strips fit in on this agenda?
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mea37
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Re: Introducing Premium Goats (Score: 1)
posted Monday, September 16, 2002 - 02:10 PM (#1786)
In Response to jon (#1783):

Good to hear that the Stupid User Safety Net is in proper working order... which leads me to the next question: How long is the sign-up process meant to take? Not sure when is the time to start worrying if something in the sign-up process went horribly wrong, creating a mutant zombie account which will roam the earth devouring the souls of all whose paths it may cross...
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 02:19 PM (#1787)
In Response to Evander (#1784):

We ask you for your t-shirt size, preferred paperback book and what chaarcter you'd like me to draw for you as part of the super-premium sign-up process. This step follows immediately after you come back from paying for your subscription.

As of right now, our system only has up to XXL, because shirts larger than that cost us extra money (and actually, now that I look at it, XXL is a higher charge as well, but less than XXXL -- we'll cough up the price difference on these for now).

If you're planning on ordering an XXXL, go ahead and order it XXL and email Phillip about it; he'll change the entry in the database. If you'd be willing to throw in the extra $3 to cover the difference, that would be greatly appreciated.
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"I don't wanna be an inventor. I wanna be something useful like a teacher's aide or a prison guard or a science-fiction cartoon writer." - Cubert Farnsworth
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 02:22 PM (#1788)
In Response to mea37 (#1786):

Phillip mentioned that there were some problems with the database this morning, and how it was handling the incoming subscription notices. I think he's at school until late tonight, but he'll fix the problem as soon as possible.

Don't worry -- we'll make sure that your subscription gets processed one way or another. We have email copies of all the payments and we can enter them into the system by hand if necessary.

If you can't log in to the premium section by, say midday tomorrow, drop us a line and we'll see what we can do.
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Lonely Goatherd
Lonely Goatherd
Re: Introducing Premium Goats (Score: 1, Informative)
posted Monday, September 16, 2002 - 02:26 PM (#1789)
In Response to jon (#1776):

If you use PayPal's instant payment notification, you don't have to screw around with parsing email. If you're doing perl, Business::PayPal will do lots of the annoying stuff for you. It's on CPAN.

mock
(author of Business::PayPal)
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 02:27 PM (#1790)
In Response to Evander (#1785):

The sunday strips that are currently in the regular archive will remain there -- I have no plans to take them out. I duplicated them in the premium sunday archive for convenience sake, mostly. I thought it would be a nice thing for premium folks to have.

Same goes for post-it note strips -- the ones in the archive will remain there. As far as going forward, I don't have any current plans to have Phillip draw more of them, but I could see us either posting them onthe regular site, or possibly doing some extra strips as a feature for premium folks in the future. Honestly, I don't know -- I haven't given it much thought.

I will say that I have some plans for other premium-only content in the future, however.
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"I don't wanna be an inventor. I wanna be something useful like a teacher's aide or a prison guard or a science-fiction cartoon writer." - Cubert Farnsworth
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jon
jon

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Re: Introducing Premium Goats (Score: 2)
posted Monday, September 16, 2002 - 02:31 PM (#1791)
In Response to Lonely Goatherd (#1789):

It's entirely possible that we're already using this; I know very little about how the guts of the payment processing system works, but I'm sure Phillip can clarify what we're doing later on.
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"I don't wanna be an inventor. I wanna be something useful like a teacher's aide or a prison guard or a science-fiction cartoon writer." - Cubert Farnsworth
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Oedipa_Maas
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Re: Introducing Premium Goats (Score: 2, Intriguing)
posted Monday, September 16, 2002 - 03:22 PM (#1792)
In Response to jon (#1765):

Why is it an extra $5 for a later purchase of Super-Premium for Premium subscribers?
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Dynedain
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One Word: (Score: 1)
posted Monday, September 16, 2002 - 03:38 PM (#1793)
Brillaint!

I think this is a really good idea....and I will be getting a super-premium membership as soon as I can. (Not right now since I just paid my NPR-station-member subscription)
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