Original Comment:

Diablo Action FIgures Are On Their Way

Friday, October 20, 2006 - 12:51 PM

Whew! I just spent the last 24 hours signing, bubblewrapping and boxing about 300 Diablo action figures. Mailman X came and picked them up in two huge carts (not entirely dissimilar from the minecart Indy rode in to escape from the Thuggee cultists). They are now winging their way around the world to all you good boys and girls.

For technical reasons (very technical, I assure you) I am not sending out confirmation emails or tracking emails for these, but if you have not received yours within a week (allow an extra week or two if you live in a foreign country) let me know and we can look into it.

I have a bit of bad news for you, however. Those of you who ordered the Signed Glow-Skull edition are going to have to wait a bit longer for the glow skulls. 200 cases of action figures showed up at the Dumbrella warehouse, but after opening every single box it appears that the Glow Skulls were not included in the shipment.

We are shipping the action figures now, since you have been patiently waiting for quite a few months already, and we will ship the Glow Skulls separately when we are able to sort things out with the manufacturer in Hong Kong. The initial shipment of figures took several months to reach us and I imagine that it will also take a similar amount of time to receive the replacement glow skulls, so I ask for your patience and understanding while we get this problem taken care of.

For now, I can only offer you my sincere apologies; no one is more disappointed in this turn of events than I am. I have included a couple of free stickers with each figure to ease the pain somewhat. In the meantime, if this is problematic for you or if you have any concerns, please email me at jon at goats dot com (or use the handy contact form linked in the footer of this page) and I will do my best to take care of you.

Enjoy your action figures!


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